Voice AI Solution

AI-PoweredPhone Order Intake for Wholesale

Let customers place orders by phone while AI handles product lookup, pricing, and order creation automatically. Choose between fully autonomous AI or human-assisted modes.

<3 min
Average Call Duration
>95%
Order Accuracy
70%+
Full Automation Rate

From Phone Call to ERP Order

No more manual note-taking, product searching, or data entry. AI processes the entire call and creates the order in your ERP.

1

Customer Calls

Customer calls your dedicated phone number. AI answers and identifies the customer by phone number or account details.

2

AI Understands Request

Real-time speech recognition captures the order. AI understands product names, quantities, and special instructions in natural language.

3

Product Search & Pricing

AI searches your ERP catalog semantically, matches products, and applies customer-specific pricing and availability checks.

4

Order Confirmed

AI reads back the order for confirmation. Upon approval, the order is created directly in your ERP system.

Experience It Yourself

Try our AI agent now — no phone call needed. Speak naturally and see how Voice AI handles order intake in real time.

Interactive Demo

Try Voice AI Now

Speak naturally to our AI assistant. Try placing an order, asking about products, or checking delivery times.

Tap to start
Place an order
Ask about products
Check delivery

Choose Your Implementation Path

Two flexible approaches to fit your business needs - go fully autonomous or keep your sales team in the loop.

Recommended

Path A: Fully Autonomous

AI handles the entire call end-to-end without human intervention. Best for standard repeat orders.

24/7 Availability
Accept orders around the clock, even outside business hours.
Automatic Fallback
Seamlessly transfers to a human agent when the AI encounters complex requests.
Self-Improving
AI learns from corrections and improves product matching over time.
Flexible

Path B: Human-Assisted

AI assists your sales team with real-time transcription, product lookup, and draft order creation during calls.

Real-Time Transcription
Live call transcription so your sales rep can focus on the conversation.
Instant Product Lookup
AI suggests matching products as the customer speaks.
Draft Order Creation
Order is pre-filled by AI. Sales rep reviews and confirms with one click.

Voice AI Capabilities

Multi-Language Support

AI understands and responds in multiple languages. Customers can order in their preferred language while the system processes everything in your ERP's language.

Semantic Product Understanding

Customers don't need to know exact product codes. AI understands descriptions like 'the blue cable, 100 meters' and finds the right SKU from your catalog.

Customer-Specific Pricing

Automatically applies contract pricing, volume discounts, and customer-specific price lists during the call. Quotes are accurate from the first interaction.

Call Recording & Analytics

Every call is recorded with full transcription. Track order patterns, common requests, and identify opportunities to improve your product catalog.

Phone Orders: Manual vs. Voice AI

Traditional Phone Order

1

Answer call, identify customer (2 min)

2

Write down product requests on paper (5 min)

3

Search products in ERP manually (10 min)

4

Enter order in system after call (10 min)

25-30 min
per order

With Voice AI

1instant

AI answers and identifies customer (10 sec)

2instant

AI understands products in real-time (instant)

3instant

Products matched and priced (instant)

4

Order created in ERP automatically (instant)

2-3 min
per order
0%
Time saved

Complete order processing in seconds, not minutes

Ready to Transform Your ERP Operations?

Our AI-powered ERP automation has already saved over 40,000 hours of manual work. Book a free consultation to see how we can streamline your business processes and deliver similar results.

Free 30-minute consultation
Custom automation strategy for your business
ROI projection and implementation timeline
Lauri Pelkonen, Founder & CEO of ERP Agent

Lauri Pelkonen

Founder & CEO

"I personally help every client design their automation strategy. Let's discuss how AI can transform your ERP operations."

lauri (at) erp-agent.com
40K+
Hours Saved
100%
Success Rate
Usually responds within 2 hours
5.0 rating
No commitment • Free consultation