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Five differences you can check before you choose
- A customer’s first email gets a full draft. Go Autonomous’ knowledge base says a new B2B customer is onboarded in 1 to 3 weeks, and that onboarding involves loading customer master data, mapping the customer’s order format (EDI spec, email pattern or PDF layout) and running test transactions. ERP Agent maps nothing per customer. A contractor who emails you for the first time on Monday gets the same draft quality as your largest account, because the agent reads the words on each line, not the layout of the document.
- Your rep sees every quote before your customer does. Go Autonomous’ RFQ page is headed “RFQ to Quote. End-to-End. No Rep Required.”, and its page for industrial distributors says standard quotes are returned to the customer automatically, with no human in the loop. ERP Agent prepares the draft and your rep sends it. Every line carries a match score and the agent’s reasoning, lines under 80 are marked, and N jumps to the next one. On a 40-line request, your rep’s check goes to the lines where a person’s judgement changes the quote, such as “zone valve 230V 22mm” when two 230 V valves fit.
- Changing a quote takes one sentence. Go Autonomous’ exception handling page describes the human step as confirming, modifying or overriding a recommended resolution in its supervised interface. In ERP Agent your rep changes any line of the draft by typing in quote chat: “line 4 should be the 230 V version, and add 10 wall plugs”. The agent searches your catalogue and shows each change as before and after, such as “#4 unit price 7.49 € → 7.95 €”, and your rep keeps or rejects each one. The chat cannot send anything.
- Real requests in the first week. Go Autonomous’ FAQ says the first production flow ships in 6 to 12 weeks, and its pilots start with one customer or one channel and run 4 to 8 weeks of live orders. ERP Agent starts from a catalogue file. Your reps forward requests from any customer in the first week, while we set up the connection to Business Central, SAP, NetSuite or your other ERP during onboarding.
- An itemised quote, not a three-year programme. Go Autonomous’ knowledge base puts enterprise total cost of ownership at 250K to 2M euros over three years, covering platform licence, integration, training and maintenance, with operations and IT co-owning the programme. ERP Agent is a setup fee and a monthly subscription for your company, itemised before you start (pricing), and your sales team can start it from a catalogue file.
Go Autonomous vs ERP Agent, side by side
The Go Autonomous column uses Go Autonomous’ own RFQ and quote automation page, industrial distributors page, exception handling page and knowledge base.
| Go Autonomous | ERP Agent | |
|---|---|---|
| A customer emails you for the first time | Onboarded in 1 to 3 weeks: customer master data loaded, order format mapped, test transactions run | Nothing to map; the first email is drafted like the hundredth |
| A standard quote request arrives | The quote is returned to the customer automatically, with no human in the loop | A full draft with a 0–100 score on every line; your rep checks the marked lines and sends it |
| Your rep wants to change a line and add a product | Exceptions surface in a supervised interface, where the operator confirms, modifies or overrides the recommended resolution | Type it in quote chat; each change is shown before and after, to keep or reject |
| Trying it on real requests | A pilot starts with one customer or one channel and runs 4 to 8 weeks of live orders | Requests from any customer, forwarded to your agent mailbox in the first week |
| First real request processed | First production flow ships in 6 to 12 weeks | The same week, from a catalogue file |
| How it is sold | Platform licence, integration, training and maintenance; enterprise TCO of 250K to 2M euros over three years | A setup fee and a monthly subscription set by line volume alone, with unlimited users, itemised before you start (pricing) |
What your rep does with a 40-line request in ERP Agent
All of this happens in one review screen, and every step works from the keyboard.
The draft fills in while you watch
Lines appear in the table as the agent matches them. Requests with several hundred lines are split into batches that run in parallel.
Go straight to the marked lines
Press N to jump to the next line under 80. The customer’s original wording sits next to the proposed product, with the agent’s reason for choosing it.
Swap with one key
When more than one product could fit, the line already holds up to three runner-ups from your catalogue, each with its own match score, unit price and line total. Press 1, 2 or 3 to take one, 0 to go back to the agent’s pick, or A to search that line again.
Change the rest by typing
In quote chat, type “line 4 should be the 230 V version, and add 10 wall plugs”. The agent searches your catalogue and shows each change as before and after. Keep or reject each one.
Send, and it learns
Send to your ERP with “Final — send and learn”. The next time a customer writes the same thing, the agent picks the same product. Nobody writes a rule.
Example: a first request from a new customer
A heating contractor who has never bought from you emails a plumbing and heating wholesaler. Prices are left out; in a real draft they come from the customer’s terms.
“Hi, can you price the below for a job next week? Delivery to site.”
- 20 x elbow 22 press cu
- 10 x ball valve DN25 PN16
- 4 x zone valve 230V 22mm
- 40 x pipe clip 22
| Request line | Proposed product | Qty | Match | Note |
|---|---|---|---|---|
| elbow 22 press cu | Press elbow 90°, 22 mm, copper | 20 | 94 | “Press” read as press-fit, “cu” as copper. |
| ball valve DN25 PN16 | Ball valve DN25, PN16, brass, female thread | 10 | 91 | PN10 valves pushed down. |
| zone valve 230V 22mm | 2-port zone valve 22 mm, 230 V | 4 | 77 | Marked. Two 230 V valves fit; the other is alternative 1, one keypress away. 24 V versions pushed down. |
| pipe clip 22 | Pipe clip 22 mm, single, plastic | 40 | 84 | Material not stated in the request. |
Illustrative example of how a draft is presented for review. No mapping or setup was done for this customer.
Why the product decision is the part that matters
Go Autonomous’ distributor page argues that the first accurate quote wins the order. In wholesale, accuracy is decided line by line: which of your products the customer means when they write “zone valve 230V 22mm”, give a dimension in their own format or use their own article number. According to our case study, a sales rep spends on average 4–7 minutes per line when creating quotes and orders by hand (calculate your cost).
ERP Agent makes that decision for every line, shows how sure it is, and leaves the few uncertain lines to the person who knows the customer. A typical request is ready for review in 3–8 minutes, and your rep’s check goes to the marked lines. See how ERP Agent automates quotes.
How to test it on your own requests
You can run ERP Agent on real requests before any integration work begins.
Send your catalogue
A product file is enough to start; past quotes help it learn faster.
Forward requests from any customer
Your company gets its own agent mailbox. Reps forward customer requests there or paste them into the web app, and a typical request is ready for review in 3–8 minutes. No customer has to be onboarded first.
Count the lines that come back right
Include the difficult requests and customers you have never quoted before. Our pilot checklist shows how to set up a fair trial.
Connect your ERP
We set up the connection to your ERP or CRM during onboarding. Reviewed quotes and orders then land in the system your team already uses.
ERP Agent in numbers
- 4–7 min
- per line when quotes and orders are created by hand, according to our case study
- 95%
- average automation across our customers
- Over 95%
- accuracy in quote-line automation at LVI-WaBeK
- 3–8 min
- for the agent to prepare a typical request
ERP Agent is live with steel, HVAC and fastener distributors. Read how LVI-WaBeK turns customer requests into quote lines with the right products and prices.
